Nick Korthals

Director Of Operations

Luis began his professional journey at Best Buy, where he started as a customer service representative at just 16 years old and quickly advanced to the role of Operations Manager by the age of 18. Over the course of 13 years with the company, he gained invaluable experience in customer service, leadership, and operational management.

Following his time at Best Buy, Luis relocated to Playa del Carmen, Quintana Roo, where he spent eight years working in sales for a travel agency. In this role, he specialized in selling tours, offering local insights to guests, and coordinating airport transportation, further honing his skills in client relations and service excellence.

When the pandemic disrupted the tourism industry, Luis made a strategic transition into merchant services. Over the past four years, he has excelled in this field, learning at scale how to structure, build, create flows & teams. Luis will continue contributing to the mission of us driving forward as we continue to enhance our service offerings.

We are confident that Luis’s diverse background and expertise will significantly contribute to our team and the success of KORE.

National Sales Director

We are thrilled to introduce Ryan Stickley. He has nearly a decade of experience as a head chef in fine dining establishments and several years as a project manager specializing in high-end large-scale projects. Ryan brings a unique blend of hospitality expertise and project management skills to our Merchant Services division.

His passion for empowering business owners to streamline their operations and safeguard their profit margins aligns perfectly with our mission to provide exceptional value to our clients. We are excited to see how Ryan’s dedication and innovative approach will drive success for our partners in the Twin Cities and beyond. Welcome aboard, Ryan!

Head Of Client Experience

We are pleased to introduce Gina, a seasoned professional with extensive experience in Customer Success, Credit Analysis, and Regulatory Compliance. With a unique skill set that encompasses client relations, financial analysis, and adherence to compliance standards, Gina brings a comprehensive understanding of both the operational and strategic dimensions of business. Her career has been defined by a commitment to delivering exceptional value through collaborative problem-solving and results-oriented leadership. We are excited to leverage Gina's expertise at KORE Payments as we continue to enhance our client offerings and drive success in the payments industry.

Senior Recruiter

Jesse Serrano serves as KORE Payments’ Senior Recruiter, bringing over 12 years of leadership experience in recruiting, operations, and team development. With a proven track record of building high-performing teams and driving organizational growth, Jesse plays a key role in helping KORE identify, attract, and develop top talent across the company.
Known for his results-driven approach, Jesse combines strategic recruiting with operational excellence to help scale teams efficiently while maintaining KORE’s strong culture and high standards. His background in workforce optimization, leadership, and cross-functional collaboration makes him an integral part of KORE’s continued expansion and commitment to excellence.
At KORE Payments, Jesse is focused on finding great people, building winning teams, and helping fuel the company’s mission of delivering exceptional service and support to businesses nationwide.

Best of Best Review is proud to recognize KORE Payments as the Best Payment Processing Customer Service in the Midwest of 2026. This award highlights their leadership in delivering innovative, efficient, and customer-focused payment solutions for businesses across the region and beyond.

KORE Payments continues to redefine the payment processing landscape, extending their footprint from the Midwest into Tennessee, Kentucky, and Florida. Founded by Nick Korthals, the company has transitioned from a regional player into a national presence, driven by a mission to simplify payments for small business owners. By offering a transparent pay-as-you-go pricing model and a unified approach to merchant services, KORE Payments has set itself apart from legacy providers.

“Our approach is louder, faster, and focused on changing the traditional payment experience,” says Korthals. Independent representatives and clients alike benefit from KORE’s personal and accessible approach, reflecting a level of service rarely seen in the payment industry. Christian J., a National Account Executive in Kentucky, noted, “KORE Payments is a great fit for me. You’re not bombarded with 100 Zoom meetings a week! The team works well together. It’s refreshing to actually be able to talk with the owner of the company and what he says is what he does.”

A standout feature contributing to KORE Payments service is the introduction of their in-house ACH (Automated Clearing House) technology. This innovation consolidates credit card processing, ACH transfers, invoicing, customer management, and loyalty programs into a single, centralized hub. By reducing the need for multiple platforms, businesses can now streamline recurring billing, execute bulk invoicing, and manage all payments through one login.

Luis Posadas, Head of Operations at KORE Payments, emphasizes the impact: “By streamlining essential services like bulk invoicing and ACH payments, businesses can significantly reduce operational costs while increasing efficiency, giving them more time to focus on growth and customer satisfaction.” National Account Executive Ryan S. from Minnesota added, “This integrated approach not only simplifies payment operations but also reduces risk and administrative overhead, allowing businesses to focus more on growth and less on back-office tasks. KORE makes this industry a breeze.”

KORE Payments has reimagined how small businesses manage their financial operations. By eliminating the need for multiple gateways and logins, KORE provides a seamless, all-in-one platform that simplifies complex processes. Korthals notes, “Adding ACH technology was a no-brainer. We are not just a credit card processing company anymore. We are an industry disruptor with a streamlined operation that continues to grow services and features.”

KORE Payments’ strong customer service is reinforced by a growing network of independent sales representatives who bring personalized support to communities across the country. This grassroots approach ensures businesses receive hands-on assistance from agents who know the local market. Flexible offerings such as free equipment, mobile compatibility, simplified invoicing, and now in-house ACH technology make KORE Payments a comprehensive solution for modern merchants.

What truly sets KORE Payments apart is their commitment to creating a unified payment ecosystem that integrates ACH technology directly into their platform. This all-in-one approach allows businesses to manage credit card processing, recurring billing, invoicing, and customer loyalty programs seamlessly under a single login, eliminating the need for multiple tools or platforms. Their transparent pay-as-you-go pricing model further reinforces their customer-first philosophy, providing clarity and predictability that small business owners greatly appreciate. KORE Payments also offers flexible, mobile-friendly solutions that adapt to the unique needs of merchants, whether they operate in-store, online, or on-the-go.

KORE Payments is poised for continued growth, with nationwide expansion and long-term international scalability on the horizon. The company remains committed to innovation and excellence in customer service, reinforcing its position as a trusted leader in payment processing.

For businesses seeking a reliable, customer-focused payment solution, KORE Payments exemplifies excellence. 

KORE is thrilled to announce our 4 year sponsorship of the Sheboygan Lakers Ice Center! At KORE Payments, we believe in the power of community, and we’re proud to support our local figure skating club and ice hockey team.

A special connection for us? Our founder’s daughter is a dedicated competing figure skater at the club! Whether it’s gliding gracefully across the ice or scoring that game-winning goal, these talented athletes inspire us all. We’re excited to be part of their journey and to help foster sportsmanship and teamwork right here in Sheboygan. @sheboyganlakersfsc

Here’s to ice, community spirit, and making memories on the rink!

  #KOREPayments #SheboyganLakers #CommunitySupport #ProudSponsor 

See less

From Humble Beginnings to Nationwide Impact

Nicholas Korthals has always known he was meant to be an entrepreneur and a disruptor. Born in Milwaukee, Wisconsin. He was the oldest of three brothers and a natural leader from the start. “Since I was a young boy I always imagined creating my own future, my own destiny— to build something from the ground up, and to prove that the “impossible” is often just the beginning.” says Korthals.

His earliest inspiration came from his grandfather, a man whose story defined what perseverance truly looks like. Arriving in the United States from Puerto Rico at just 11 years old with only his younger brother, not even understanding English at the time. Things were different back then that was over 70 years ago, on his journey he faced challenges that would have stopped most. Instead, he built a life, a family, and eventually his own successful small business, a furniture upholstery business in Milwaukee, WI. Nick spent much of his childhood in that shop — taking furniture apart, sweeping up, learning by watching. More importantly, he absorbed the values that shaped him: work hard, put faith and family first, while building something that matters. Knowing what his grandfather overcame gave Nick a deep sense of pride and the belief that with enough determination, you can create your own path.That belief ultimately led him to build KORE Payments.

As the Founder of KORE Payments, Nicholas Korthals has focused on empowering small and mid-sized businesses with transparency, modern tools, and real support in an increasingly complex industry. What began as a vision to fix a broken and confusing merchant-services model has evolved into a rapidly growing payments company that champions honesty, clarity, and customer-first service, with a mission to simplify payment processing for small businesses. He knew that in an industry plagued by hidden fees, long-term contracts, and complex systems, there was a significant opportunity to create something different, something more transparent, affordable, and customer-centric.

Innovative Solutions with a Focus on People

What sets KORE Payments apart is not just its cutting-edge technology but its human-centered approach to service. Small business owners are busy and don’t have time to waste on complicated systems or impersonal customer service. KORE Payments offers cloud-based, pay-as-you-go payment solutions that don’t lock clients into long-term contracts. There are no hidden setup fees or surprise charges, which gives small businesses the freedom to scale without the burden of rigid pricing structures.

“We understand the challenges that small businesses face,” says Korthals. “Every day, they’re managing inventory, dealing with customers, and trying to stay ahead of the competition. Payment processing shouldn’t add to that stress. At KORE, we pride ourselves on offering not just a product, but a partnership, something that helps business owners grow and succeed.”

With a wide range of services, from physical terminals to mobile apps, virtual invoicing, and even loyalty rewards systems, KORE Payments makes it easy for businesses to accept payments in any form they need. Whether it’s in-person, over the phone, or via text-to-pay systems, KORE’s technology is flexible and adaptable, offering solutions that work for businesses in retail, hospitality, auto repair, and more.

Breaking Through the Industry Norms

The payments industry has often been criticized for offering inflexible solutions with hidden fees and long-term commitments. This “one-size-fits-all” approach left many small business owners feeling underserved, which is exactly what KORE Payments set out to fix.

“Our goal was to create a payment system that was both advanced and accessible,” says Korthals. “The small business owners we work with want simplicity and transparency. They don’t want to spend hours sorting through confusing pricing models or feeling like they’re being taken advantage of. At KORE, we give them clear, easy-to-understand options that can grow with their business.”

KORE Payments’ aggressive pricing model has made it a game-changer for many small businesses that were previously priced out of high-quality payment solutions. The company’s commitment to providing the best possible technology without the added cost has set it apart from competitors who often require lengthy contracts and set-up fees. This dedication to fairness and transparency has helped KORE establish trust with its growing customer base.

Community-Centered Growth: A Proud Partnership with Local Organizations

Pictured: KORE’s sponsorship billboard with the founders Daughter a figure skater at the Sheboygan Lakers Ice Center

While KORE Payments continues to scale, it hasn’t forgotten its roots. The company remains deeply committed to giving back to the communities that helped it grow. KORE Payments sponsors the Sheboygan Lakers Ice Center, supporting local youth sports like figure skating and ice hockey. This year KORE will be participating in the Salvation Army angel tree program for children in need. These are just some examples of how KORE integrates community involvement into its business model.

“Supporting the community has always been important to us,” says Korthals. “We want our success to benefit not just our clients, but also the local organizations and businesses that support us. Small businesses and local communities are at the heart of everything we do.”

Expanding Nationwide: The KORE Payments Vision

Today, KORE Payments’ reach extends far beyond its Wisconsin roots, with operations now in New York, Minnesota, Kentucky, Tennessee, Illinois, South Carolina, Florida and more. The company’s rapid expansion reflects the growing demand for affordable, customer-friendly payment technology. Korthals is particularly proud of how the company has navigated its growth while maintaining the same level of personal service that first made KORE successful.

“We’ve worked hard to build a business model that can scale while keeping the same high level of customer service that made us stand out from the start,” says Korthals. “We’re excited to continue our expansion, and we’re committed to making sure every new market we enter receives the same support and attention we give our clients here in Wisconsin.”

Pictured: KORE’s founder Nicholas Korthals and KORE’s national sales director Ryan Stickley at a company event on the Downtown Chicago River

Looking Toward a Bright Future

As KORE Payments continues to expand, Korthals remains focused on ensuring the company remains a true partner to small businesses, helping them navigate the ever-evolving landscape of payment technology. The company’s continued success will be driven by its commitment to offering the best technology, competitive pricing, and exceptional customer service.

“We’re just scratching the surface,” Korthals says. “We see KORE as not just a payment processor, but as a pioneer in the industry. With our pay-as-you-go platform and dedication to service, we’re ready to take on the future.”

KORE Payments has announced a major development in its business trajectory, marking continued expansion into Tennessee, Kentucky, and Florida. This move signifies the company’s evolution from a regionally focused firm into a national player in the payment solutions sector. Founded by Nick Korthals, KORE Payments continues to challenge legacy industry practices with its pay-as-you-go pricing model, transparent service structure, and aggressive rollout of new technologies.

The company’s growth strategy reflects its core mission: to simplify payments for small business owners across diverse industries, from retail to hospitality to mobile-based services. With a rapidly growing customer base and independent representatives choosing to sell KORE’s solutions in new markets, the company’s footprint is expanding faster than many industry analysts anticipated.

"We are a young, aggressive, self-funded startup—we are louder, we are faster, and we do things differently," said Korthals. "We know that the age-old status quo of the entire payment experience needs to change, and we focus all our efforts on that mission."

Christian J., National Account Executive based in Kentucky, reflected on his experience, stating, “KORE Payments [is a] great fit for me. You’re not bombarded with 100 Zoom meetings a week! The team works well together. It’s refreshing to actually be able to talk with the owner of the company and what he says is what he does!”

Introducing ACH: One Hub, Full Control

In tandem with geographic expansion, KORE Payments has unveiled a ACH (Automated Clearing House) technology designed to eliminate the need for businesses to rely on multiple platforms for credit card processing, ACH transfers, invoicing, customer management, and loyalty rewards. By consolidating these services into a single ecosystem, the company is offering clients a centralized hub to manage their payment operations efficiently.

The new ACH suite is positioned to empower merchants who have traditionally juggled multiple gateways and logins. Now, through KORE’s in-house solution, businesses can streamline recurring billing, execute bulk invoicing, and handle payments within a single login environment.

“Our new product suite is designed to empower merchants by allowing them to bundle essential services like bulk invoicing and ACH payments,” said Luis Posadas, Head of Operations at KORE Payments. “By streamlining these processes, businesses can significantly reduce operational costs while increasing efficiency, giving them more time to focus on growth and customer satisfaction.”

Ryan S., a National Account Executive from Minnesota, added perspective on the impact of the integrated ACH offering: “By giving our merchants the ability to consolidate both credit card processing and ACH receivables into a single, streamlined platform, we’re delivering a powerful combination of security, efficiency, and convenience. This integrated approach not only simplifies payment operations but also reduces risk and administrative overhead—allowing businesses to focus more on growth and less on back-office tasks. KORE makes this industry a breeze.”

Disrupting the Norms of the Payment Industry

Historically, small business owners were forced to manage multiple financial service providers for credit card transactions, ACH payments, and invoicing tools. With KORE Payments' all-in-one platform, this fragmentation is eliminated. The innovation reflects KORE’s broader goal: to disrupt and rebuild the payments experience from the ground up, making it smarter, more efficient, and accessible.

"For me as the founder of KORE, I’m always looking at how we can disrupt the marketplace, and adding ACH technology was a no-brainer,” said Korthals. “Historically, the two services have been separate, forcing small business owners to have multiple gateways and logins. But here at KORE, we are not just a credit card processing company anymore. We are an industry disrupter and a streamlined operation that will continue to grow our services and features until we can have the whole payment relationship—from online to in-store to the local farmers market—in-house.”

Agent-Led Momentum Driving Local Success

KORE Payments’ ongoing success is powered not just by technology, but by a growing network of independent sales representatives across the country. These agents continue to choose KORE’s platform despite having access to a variety of competitors in the industry. This grassroots model ensures personalized customer support and enables deeper community engagement.

The company’s flexible structure and competitive offerings—such as free equipment, smart device compatibility, and simplified invoicing—have become key differentiators. With the addition of ACH, KORE now provides a full-stack solution that meets the comprehensive needs of modern merchants.

“I’m not surprised reps of all backgrounds choose to partner with KORE as their payment technology solution in the markets they serve,” Korthals added. “We make it easy for them and incredibly easy for their clients. Our flexibility, pay-as-you-go platform, simple pricing, free equipment, invoicing, inventory management, smartphone tech, and now our in-house ACH make us a premier choice for any and all agents looking for a fresh new change.”

Innovation on the Horizon

Looking forward, KORE Payments aims to extend its reach even further, establishing its presence nationwide and laying the groundwork for international scalability. Despite the rapid growth already achieved, the leadership team remains focused on ongoing development and expansion.

“I expect KORE to continue to grow and expand at the incredible pace we’ve seen,” said Korthals. “That’s not to say I’m satisfied, because we have much more to achieve. I won’t be happy until KORE is everywhere—nationwide, and then worldwide.”

About KORE Payments

KORE Payments is a cloud-based payment technology company based in the United States, delivering innovative financial tools for small and medium-sized businesses. Led by founder Nick Korthals, KORE offers credit card processing, ACH transfers, invoicing solutions, loyalty programs, and customer relationship management tools under a unified, pay-as-you-go system. With operations rapidly expanding across the U.S., the company is positioned as a disruptor in the merchant services and fintech landscape.